Client Servicing

We are hiring enthusiast and result driven Client Servicing to expand our business and cater the growth of our client base.

Roles and Responsibility:

  1. Provide client support services in accurate and timely fashion.

  2. Maintain a high level of professionalism and competence in every client interaction.

  3. Build positive and productive relationships with clients.

  4. Analyze and resolve service issues promptly.

  5. Inform management about complex client issues and resolutions.

  6. Maintain a client focused working environment for the team.

  7. Work closely with client team to understand the client business strategy, plans & requirements

  8. Work with the team to help develop brand strategy including digital marketing strategy & execution plans for the client. This would entail close coordination with the client teams

  9. Develop quarterly marketing plans and finalize agreed plans with the client team to proactively drive initiatives

  10. Brainstorming and contributing to the Internal Team's efforts on brand communication/ strategy for the client

  11. Develop detailed monthly calendars with internal team and finalize with the client team

  12. Support the Organisation to ensure accurate and timely Client delivery through the development process from initial concepts research, artwork creation, documentation, implementation inclusive of running the campaigns on various digital platforms within the required timeline to ensure best in the class deliverable to all clients

  13. Effectively position the company's service offerings with a focus on consistent client retention

  14. Responding to client inquiries in a timely and professional manner.


 

Requirement: 

 

  1. Bachelor’s degree in mass media or related field 

  2. Should have knowledge and understanding of Digital Marketing

  3. Ability to work independently and with a team to meet deadlines

  4. Excellent organizational skill and multitasking ability

  5. Good  communication (Written and Verbal)

  6. Comfortable for work travel

APPLY NOW
Posted - 7 months ago
No. of positions - 1
Department - Client Servicing
Time Type - Full Time
Location - Navi Mumbai

About Wecraft Interactive


We are your strategic Digital Marketing Partner.

Team WeCraft

Led by experts, driven by insights, focused on results.

We are a team of experts doing Internet of Things to connect your Business, Brand, Products or Services to millions of peoples around the world, thus bringing your business to millions of target market worldwide.

Who we are

We are the team of computer engineers and brand managers with proficiency, acquaintance and perspicacity in online marketing combining our expertise to produce innovative ideas, powerful strategies and efficacious process to meet your objectives and expectations.

We believe that the strength lies in team work so we prefer working with you rather working for you.

What we do


Strategy

Research, product roadmapping, analytics analysis, content strategy, campaign strategy

Branding

Brand strategy, messaging, logo design, visual identity system, brand guidelines

Content

Photography, video, copywriting, social content, illustrations

Marketing

Social media campaigns, email campaigns, paid media, SEO, content marketing, analytics